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Are you compassionate and level-headed? Do you have a flair for resolving disputes and helping others collaborate towards a desirable outcome? Then a career in mediation could be right for you. Turn your skill set into a career with our mediation training courses.

Our purpose built online learning program allows you to study material designed by industry experts and successful professional mediators while maintaining the flexibility you need to fit your learning around your other commitments.

Explore our course breakdown below or enrol now to get started.

  • Course Outline

    When you enrol on our mediation courses online, you will complete the following units of study:

    1Dispute Resolution and Mediation
    • Managing and resolving conflict
    • Facilitating mediations
    2Structuring and Managing the Mediation Process
    • Disputing parties management
    • Mediation strategy
    • Information analysis
    • Building trust and cooperation
    3Mediation Facilitation
    • Defining and setting the scope of mediation
    • Agenda setting
    • Probing for unknown interests
    • Proposing settlement options
    4Binding Settlement Outcomes
    • Assessing settlement possibilities
    • Negotiations and closure
    • Binding settlement agreements
  • How Will You Benefit?

    There are many benefits associated with enrolling on our mediation courses online. For example, you will:

    • Study remotely, saving yourself time and money
    • Set your own timetable to complete the course at your own pace
    • Receive advice and feedback from your own personal tutor
    • Learn from a course that has been construction in collaboration with senior mediators within your industry
    • Advance your career as a mediator
    • Take advantage of a 10% reduction in course fees by paying upfront, or opt for our interest-free weekly payment plan

    Discover the benefits for yourself by signing up for our mediation course today.

  • Career Prospects

    Job prospects for mediators are strong. We live in an increasingly litigious society, and mediation is becoming increasingly popular as an efficient and cost-effective way to resolve disputes. As a result, this profession is expected to continue experiencing above average growth in employment.

    Not only this, but a recent “30 Best Careers” ranking report found that mediators performed very well based on prestige, pay and job satisfaction, as well as forecast job growth.

    Most mediators are employed by:

    As a mediator, you will support people through difficult situations, helping them to work collaboratively towards a mutual solution that eases the pain and pressure of a relationship ending. Whether you work primarily with divorcing couples or the breakdown of corporate agreements, you’ll be integral in helping participants to pick up the pieces and move on to a new chapter.

    One of the key benefits of mediation as opposed to other forms of conflict resolution is the capacity for privacy that court-based methods don’t allow. As a result, more and more disputes are turning to mediation to try to solve things rather than going straight to court.

    Mediators can be employed by a wide range of businesses such as:

    • Local and national governments
    • Schools, universities and other educational institutions
    • Legal service providers
    • Insurance companies
    • Mediation and arbitration corporations

    As a mediation graduate, you could even start your own business as a freelance mediator and enjoy the financial benefits of being your own boss. Alternatively, you could use your mediation skills in a variety of other job roles, including:

    • Management
    • Customer service
    • Sales
    • Counselling and psychology
    • Education
    • Law enforcement
    • Key negotiating roles

    Dispute resolution and conflict management are key skills to have in any role in the workplace. Whether you choose to go into mediation or another field, these transferable skills will help to set you apart from other candidates and enhance your confidence in navigating communications between colleagues and clients.

  • Course Levels Explained

    Our mediation course leads to the awarding of an Executive Diploma. This qualification recognises the graduate’s capacity for initiative and judgement across a broad range of technical and management functions. Diploma holders typically have personal responsibility and autonomy (semi-independence) in performing technical operations or organizing others in the workplace.

  • Prerequisites

    There are NO previous work or education requirements for entry into our mediation courses.

    So, if you want to advance your career in mediation, simply enrol today.

  • Course Length

    Students typically complete their studies within 31 weeks.

    The beauty of taking our mediation courses online is that you are fully in control of the pace of your learning. For those who’d like to fast track their studies, the course can be completed in a matter of months. If you’d prefer to take your time, you can do that too. We allow up to three years for you to graduate.

  • Study Mode: Online Learning

    At ICI, our courses are carried out entirely online via distance learning (correspondence learning). This type of study allows you to fit your studies around any existing commitments you have, giving you the flexibility you need to advance your career. Study and complete assessments whenever you like, and from any location in the world. In addition to your course materials, you’ll also have access to your own personal tutor, who can advise and support you as you progress through the course.

    Studying with ICI removes the hassle and costs associated with having to travel to attend classes, saving you time and money. Our mediation courses have been designed to be practical, engaging and highly convenient.

  • Recognition & Accreditation

    This course is recognised and accredited by the International Association of Private Career Colleges (IAPCC).

    Like all ICI law and justice courses, this mediation training takes a practical approach, going far beyond the theory of the industry. It will teach you everything you need to know to launch your career in this competitive field.

  • Already in the Profession or Industry?

    Already working as a mediator? This course is for you. Not only will it help to refresh and expand your knowledge, but it will also improve your awareness of recent industry trends, broaden your understanding of the field and enhance your confidence as a working professional. Whether you are looking to advance in your current line of work or wish to move from a different area of the law industry, our course is one of the most practical steps you can take.

  • What Do I Get?

    All the materials you need to complete our mediation training course are included in the course fee. Once you enrol, you will receive:

    • All required study materials and course notes
    • Assignment projects with constructive tutor feedback
    • A tutor who will answer all of your course and career questions and provide guidance

    Upon successful completion of the course, you will receive:

    • A graduation certificate officially recognizing your successful completion of studies and qualifications
    • Transcripts indicating the units completed
    • A letter of recommendation and validation for current and future employers
    • Post-nominal letters placed after your name which indicate that you hold the relevant qualification (For example: John Smith, ExeDipMed)
    • Job search assistance: discover more about our Graduate Career Services Programme
  • Cut Off Date

    Friday, 29th September 2023 is the next enrolment cut off date. Places are limited, in demand and entry into the course is on a first come first served basis.

    Your enrolment is processed and acknowledged within 24 hours of the Institute receiving your application. You can expect to receive your course within days of enrolling. When you start your ICI course it’s at your own pace and you determine when you finish.

    Don’t miss out. Enrol today!

Course Investment & Payment Plans

SAVE 10%
One off payment
Course Level
Weekly Instalment Plan
€28 x 42 weeks
Interest Free
Course Level

How do I get started?

Click on one of the Enrol Now buttons above and you could be working on your first lesson – and towards a new career in mediation – in a matter of days!

How Does Online Studying Work?

As an ICI student, you’ll be able to train at home in your spare time, learning in the easiest possible way. There are no classes or lectures to attend, and no need to leave your job or change your schedule.

How does it work?
Enrol, Study at Home, and Graduate

ICI is committed to the successful completion of your course. The typical ICI student experience goes like this:

  1. The Enrolment Process
  2. Begin Your Studies
  3. Getting Help When You Need It
  4. Getting Assessed
  5. Graduation
1The Enrolment Process

Select the course that interests you. The International Career Institute website offers course overviews, course outlines, course fees, student testimonials, and information on career services for graduates.

When you are ready to enrol in a program, simply complete the online enrolment form, or call our toll-free number to speak with an enrolment adviser.

2Begin Your Studies

On enrolment students receive a welcome email and letter with instructions on how to login into your course and access your course and tutorial support. You will not be required to purchase any further materials. Courses are divided into modules with assessments located at the end of these modules. Assessments (written assignments) are based on what you have been learning about. No exams are involved.

Study at your own pace

One of the many great benefits of our courses is their modular format creates an easier and more effective way for you to learn. And with no need to follow a fixed timetable, you get to study and submit assignment for each module at your own pace.

3Getting Help When You Need It

Your courses are designed so that you can study independently. However, if you have a question about anything in your course, just contact one of our industry based tutors. Contact details are provided in your welcome email and letter. Your tutors are industry professionals who are ready to answer any questions about the course, assessments and industry for which you are training for.

4Get Assessed

At the end of modules you are asked to complete assignments. With no fixed assessment dates ICI students can submit their assessments at any time. This allows students to progress through the course at a pace that suits their needs. Assignments can be submitted via the student portal or email directly to the tutor.

Your assignments and projects will be graded on the following scale:

Grading scale
Lesson Grade (%)Letter EquivalentRating
100 - 80AOutstanding level of achievement
79 - 60BHigh level of achievement
59 - 50CSatisfactory level of achievement
49 - 40DMarginal level of achievement
0 - 39FFailed to complete course requirements

You must pass all modules and achieve a minimum of a C or higher in all studies to graduate. Should you not pass an assignment you are able to retake assessments as many times as you need (free of charge) in order to improve your results. Full tutorial support is available to guide you towards successfully completing your course.


Graduates of the Institute are eligible for assistance under the Graduate Career Services Program which includes assistance in job searches (by career and region), preparing cover letters, tips on interviewing, and much more. As part of your graduation package, we offer a Certified Professional Resume Writer free of charge to help you compose your resume. All graduates receive a certificate of completion at the relevant level (Certificate, Diploma or Advanced Diploma / Executive Diploma), transcripts and a letter of recommendation.